get in touch with McCain Collective
have a question? ask the McCain Collective team
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hand-painted canvases and needlepoint kits are processed and painted within 2 business days of ordering.
digital downloads are delivered to your inbox immediately after checkout.
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we recommend using a 14-mesh zweigart canvas. you can find them on most retail stores (amazon, hobby lobby, etc.).
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absolutely! please just send us an email and we would be happy to send you another.
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due to the nature of digital files, we cannot offer returns or exchanges on download purchases.
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if your canvas arrives damaged or there is an error with your order, please contact us within 14 and we will be happy to correct.
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we’re here to help! reach out to us at support@mccaincollective.com or use the contact form below. We typically respond within 24 hours